What is it about?

Quality 4.0 refers to a modern quality management approach that uses Industry 4.0 technologies, integration and digitalization. This research explores the current understandings of Quality 4.0 in various publications. The focus is on Quality 4.0 concepts or explanations, available models, motivation and readiness factors for adoption, enablers and technologies that can be leveraged.

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Why is it important?

Quality 4.0 is important due to advancement of technology especially on this industry 4.0 era, its important to have a quality management approach that is align with this technological advancement.


Although Quality 4.0 approach is an emerging quality management approach, few organizations have developed appropriate operational philosophies or recognized its importance in terms of business excellence. However, it is not too late to begin this journey!

Deusdedith Maganga
University of Dar es Salaam

Read the Original

This page is a summary of: Quality 4.0 conceptualisation: an emerging quality management concept for manufacturing industries, The TQM Journal, February 2022, Emerald,
DOI: 10.1108/tqm-11-2021-0328.
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