Customer loyalty in telecom service sector: the role of service quality and customer commitment

  • Ernest Emeka Izogo
  • The TQM Journal, January 2017, Emerald
  • DOI: 10.1108/tqm-10-2014-0089

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http://dx.doi.org/10.1108/tqm-10-2014-0089

The following have contributed to this page: Dr Ernest Emeka Izogo