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This research provides evidence that roles and competences of mid-level management in Continuous Improvement organisational environments play a key role in the effective development of Continuous Improvement capability in organisations.

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This page is a summary of: Mastering continuous improvement (CI): the roles and competences of mid-level management and their impact on the organisation's CI capability, The TQM Journal, November 2021, Emerald,
DOI: 10.1108/tqm-03-2021-0083.
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