Addressing strategic human resource management practices for TQM: the case of an Indian tire manufacturing company

What is it about?

This study aims to the identify SHRM (Strategic Human Resource Management) key practices for TQM (Total Quality Management) programme of the case of an Indian tyre manufacturing company and develop a comprehensive structural relationship to rank them. From the data analysis and results, strategic planning and staffing, team work, and leadership development have emerged as top three key practices while performance measurement and evaluation, work design and analysis, and promotion are identified as the bottom three practices. These key practices are identified as contributing attributes. The findings provide a rank of SHRM practices as contributing attributes that help to other tyre manufacturing industries to identify their key practices. Moreover, it provides the necessary inputs to become more active and well-prepared comprised of ten experts’ decisions.

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