Advancing employee experience management (EXM) platforms

What is it about?

This paper discusses a new way to manage employees using AI technology. The authors studied how AI has been used in human resources and workforce development from 2020 to 2023. Based on their findings, they propose a new framework that includes three elements: sentiment analytics, career crafting, and mentorship, all designed to enhance the employee experience by using AI to provide personalized support.

Featured Image