What is it about?

The future of work will require strategic flexibility regarding the whole meaning of work, work policies in terms of changing demographics, sociotechnical issues, new work patterns and new office designs. All these will be geared towards enhancing the employee experience.

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Why is it important?

Being an employer of choice has important implications for organizations seeking the most highly qualified talents and recognizing that employee experience translates to satisfactory customer interaction, brand loyalty and business performance. The old employee engagement paradigm is not the paradigm for the future of work and becoming an employer of choice. Instead, organizational leaders must foster a culture that enhances the holistic employee experience in the new world of work.

Perspectives

Organizational leaders have an opportunity to shape the future of work by developing a systemic alignment framework. This systemic alignment should include the organization’s purpose, workforce strategy, locating and designing physical and virtual works spaces that enhance excellent employee experience and using emerging technologies to be strategically flexible and respond in real-time. Ultimately, the future of work will depend on how you foster the employee experience by becoming an employer of choice.

Professor Robert M Yawson
Quinnipiac University

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This page is a summary of: Editorial: The future of work and becoming an employer of choice, Organization Management Journal, June 2022, Emerald, DOI: 10.1108/omj-05-2022-970.
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