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Indian companies have adopted at least five different models for business excellence. This has led to mixed results, leading to loss of time and wastage fo efforts. This paper highlights the linkages between the choice of a BE model and the results achieved. it addresses the question of an informed choice.

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This page is a summary of: Impact of adopting a PDCA methodology on performance of companies – experience from companies in India, Measuring Business Excellence, November 2020, Emerald,
DOI: 10.1108/mbe-11-2019-0110.
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