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The aim of this editorial is to encourage service researchers to consider the long-term or permanent impact of the COVID-19 coronavirus on services, service delivery, organizational structures, service providers, and service systems from global perspectives
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This page is a summary of: Editorial: service research in the new (post-COVID) marketplace, Journal of Services Marketing, September 2020, Emerald,
DOI: 10.1108/jsm-06-2020-0220.
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