Service failures after online flash sales: role of deal proneness, attribution, and emotion

Khadija Ali Vakeel, K. Sivakumar, K.R. Jayasimha, Shubhamoy Dey
  • Journal of Service Management, March 2018, Emerald
  • DOI: 10.1108/josm-08-2017-0203
The author haven't yet claimed this publicationThe author haven't yet claimed this publication

In partnership with: