The malady of mediocrity

What is it about?

Mediocrity - that fuzzy state somewhere on the performance continuum - is more common in organizations than most leaders would like to believe. That just-about-average manager you are exasperated about, is most likely not the exception. Mediocrity runs deep in many companies, and often defines the very contour of organizational character and performance outcomes. How do leaders identify mediocrity, and what can they do about it?

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