What is it about?
The purpose of this paper is to investigate the effects of entrepreneurial orientation (EO) and total quality management (TQM) on the performance of small- and medium-sized manufacturing enterprises.
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Why is it important?
The study presented in this paper offers entrepreneurs, academics and practitioners a better understanding of the relationship and impact of the EO and TQM on the manufacturing performance. Thus, entrepreneurs and practitioners will be able to make better and more effective decisions about the implementation of TQM practices.
Perspectives
By linking EO strategy and TQM practices to world-class manufacturing practices and performance in Indian manufacturing SMEs, this research adds a new dimension to study of world-class manufacturing and more generally to the best practices and practice-performance debates. This knowledge is important and unique, because it emphasizes that in addition to quality management practices, which are focused on efficient process management aspects of the organization, EO should also be given equal emphasis, in order to improve manufacturing performance of SMEs.
Saumyaranjan Sahoo
Pandit Deendayal Petroleum University
Read the Original
This page is a summary of: Entrepreneurial orientation of SMEs, total quality management and firm performance, Journal of Manufacturing Technology Management, September 2017, Emerald,
DOI: 10.1108/jmtm-04-2017-0064.
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