What is it about?
Study of the various prospects of various digital business firms like revenues, customer base, share price, ranks. Uses of freemium business model to hold on to existing customers and attract new customers.
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Why is it important?
Analyzing consumer behavior with recent analytical tools and techniques such as web analytics, bigdata analytics are required in order to get deeper market knowledge. It is crucial to get the knowledge of recent trends of markets, the perception of customer and customer’s journey mapping in order to run a business with freemium model.
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This page is a summary of: Application of business model innovation for new enterprises, The Journal of Management Development, November 2019, Emerald, DOI: 10.1108/jmd-11-2018-0314.
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