What is it about?

This study lays the groundwork for a comprehensive ethical framework in AI-driven credit scoring. Our SLR provides a nuanced understanding of Responsible AI in Credit Scoring (RAICS) in banking, highlighting the complexities and challenges of implementing ethical AI systems in financial decision-making. While AI has significantly improved the accuracy and operational efficiency of credit scoring, it also amplifies existing biases in data, leading to unethical outcomes. This study underscores the urgent need for parallel advancements in our understanding and implementation of responsible AI practices, as the rapid adoption of AI in banking continues to grow.

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Why is it important?

This work synthesizes ethical, operational, and technological dimensions in AI based credit scoring.. The emphasis on Responsible AI (RAI) ensures fairness, transparency, and accountability, mitigating the risk of biases and discrimination which is very common in AI based systems

Perspectives

We hope this article sheds light on what might seem like a dry or overly technical topic—Responsible AI in Credit Scoring—and turns it into something meaningful, engaging, and even vital. Credit scoring isn't just an abstract problem for financial analysts, technologists, or regulators to solve. It's a mechanism that affects livelihoods, shapes opportunities, and touches lives, often in profound ways. In exploring how we can make AI-driven systems in this space more ethical, transparent, and fair, this article addresses questions that are as much about human dignity as they are about algorithms. If nothing else, we hope this piece encourages you to see the critical intersection of technology, ethics, and society in a new light and inspires you to think more deeply about how AI shapes our world

Manoj Mathen
Indian Institute of Management Kozhikode

This study is important because the increasing use of AI in credit scoring has significant implications for financial inclusion, fairness, and ethical decision-making. While AI enhances efficiency and accuracy, it also raises concerns about bias, transparency, and accountability, potentially leading to unfair lending practices. By systematically reviewing existing research, this study provides valuable insights into responsible AI practices, helping financial institutions, policymakers, and researchers develop fairer, more transparent, and ethically sound credit scoring systems. Ensuring responsible AI adoption is crucial for maintaining trust in financial systems and protecting consumers from unintended discrimination.

Manoj Mathen
Indian Institute of Management Kozhikode

Read the Original

This page is a summary of: Toward an evolving framework for responsible AI for credit scoring in the banking industry, Journal of Information Communication and Ethics in Society, January 2025, Emerald,
DOI: 10.1108/jices-08-2024-0122.
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