KCEBSA

  • Development of online knowledge community evaluation model using the balanced scorecard approach
  • Shu-Chen Kao, ChienHsing Wu, Chieh-Lin Huang
  • Journal of Enterprise Information Management, July 2017, Emerald
  • DOI: 10.1108/jeim-12-2015-0123

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http://dx.doi.org/10.1108/jeim-12-2015-0123

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