Quality culture deployment – using behaviours to explain, diagnose and improve a quality culture

  • Peter Cronemyr, Ingela Bäckström, Åsa Rönnbäck
  • International Journal of Quality and Service Sciences, September 2017, Emerald
  • DOI: 10.1108/ijqss-02-2017-0008

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http://dx.doi.org/10.1108/ijqss-02-2017-0008

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