HRD and service quality
What is it about?
How human resource development initiatives could increase service quality
Why is it important?
How human resource development initiatives (or Training and development) could increase service quality is very much important for all concerned with effective people management.
Perspectives
Read Publication
http://dx.doi.org/10.1108/ijqrm-03-2013-0047
The following have contributed to this page: Vathsala Wickramasinghe

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