What is it about?
When humanitarian organisations respond to disasters, they simultaneously compete (for funding, media attention etc.) and cooperate to achieve the overall goal of helping affected people. To cooperate, they need to very quickly build trusting relationships. We find that swift trust and swift distrust exist simultaneously and both facilitate simultaneous competition and cooperation.
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Why is it important?
Distrust, not just trust is important in simultaneous cooperation and competition. In focusing on a competitive environment in which cooperation is essential, we find limited choice of coopetitive partners. Humanitarian relief organisations must often simply work with whichever other organisations are available. We highlight how trust and distrust are not opposite ends of a spectrum and detail how both contribute to coopetitive relationships.
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This page is a summary of: Coopetition in temporary contexts: examining swift trust and swift distrust in humanitarian operations, International Journal of Operations & Production Management, June 2020, Emerald, DOI: 10.1108/ijopm-12-2019-0800.
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