What is it about?

The article discusses the influence of cognitive biases present in Lean organisation that influence leant tools and waste generation.

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Why is it important?

For the first time the influence of cognitive bias on lean is mapped. Application of the model can identify potential relationships between a group of human biases, twenty-five Lean tools and ten types of wastes in Lean manufacturing processes that support decision-makers and line managers in productivity improvement. The model can be used to identify potential relationships between forms of human biases, Lean tools, and types of wastes in Lean manufacturing processes and take suitable remedial actions. The influence of biases and the model could be used as a basis to counter implementation barriers and reduce system-wide wastes


The article relates to cognitive biases influence on system wide lean practices. This would help managers to understand the inherent human thinking and will aid in understanding barriers and resistance in a better way. The article would provide ways to think about solutions to understanding cognitive barriers.

Mahesh Babu Purushothaman
Auckland University of Technology

Read the Original

This page is a summary of: A relationship between bias, lean tools, and waste, International Journal of Lean Six Sigma, December 2021, Emerald, DOI: 10.1108/ijlss-03-2021-0045.
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