Fast or free shipping options in online and Omni-channel retail? The mediating role of uncertainty on satisfaction and purchase intentions

Siqi Ma
  • The International Journal of Logistics Management, November 2017, Emerald
  • DOI: 10.1108/ijlm-05-2016-0130

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http://dx.doi.org/10.1108/ijlm-05-2016-0130

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