Service quality and customer satisfaction: qualitative research implications for luxury hotels

Carol Lu, Celine Berchoux, Michael W. Marek, Brendan Chen
  • International Journal of Culture Tourism and Hospitality Research, June 2015, Emerald
  • DOI: 10.1108/ijcthr-10-2014-0087

The authors haven't finished explaining this publication. If you are the author, sign in to claim or explain your work.

Read Publication

The following have contributed to this page: Dr Brendan T Chen