Developing a sustainable service innovation framework for the hospitality industry

Jeou-Shyan Horng, Chih-Hsing Sam Liu, Sheng-Fang Chou, Chang-Yen Tsai, Da-Chian Hu
  • International Journal of Contemporary Hospitality Management, January 2018, Emerald
  • DOI: 10.1108/ijchm-12-2015-0727
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