What is it about?

Digital financial literacy is becoming increasingly important in today’s cashless society. This study explores how knowledge, awareness, experience, legal understanding, and technical skills related to digital finance influence the use of cashless payment systems among university students, staff, and faculty in Jordan. Key findings highlight that awareness, experience, and skills in digital finance encourage the use of cashless payments. Interestingly, a person’s legal understanding of digital finance or how much they think they know about it doesn't play a big role. The study also reveals that women are more likely than men to adopt cashless payment systems when they have prior experience with digital finance. By connecting theoretical concepts like the Theory of Planned Behavior and social role theory with real-world behavior, this research offers valuable insights for educators, policymakers, and financial service providers. It emphasizes the need for targeted training and awareness campaigns to create a more inclusive digital financial environment.

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Why is it important?

This study uniquely examines digital financial literacy in Jordan’s academic sector, integrating the Theory of Planned Behavior (TPB) and social role theory (SRT). It highlights gender's moderating role in adopting cashless payments, a perspective rarely explored.

Perspectives

As someone deeply invested in the intersection of financial technology and behavioral economics, this publication holds special significance for me. It addresses critical gaps in understanding how digital financial literacy influences cashless payment adoption, particularly within the cultural and socioeconomic context of Jordan. I am especially passionate about the gender dynamics explored in this study, as they shed light on the unique challenges and opportunities faced by women in embracing digital finance. This research also resonates personally because it bridges theory and practice, offering insights that can directly influence education, policy, and financial inclusion strategies. For me, this work is not just about advancing academic knowledge but about empowering individuals and communities to thrive in an increasingly digital financial ecosystem.

Dr. Maha Shehadeh
Bangor University

Read the Original

This page is a summary of: Digital financial literacy and usage of cashless payments in Jordan: the moderating role of gender, International Journal of Accounting and Information Management, August 2024, Emerald,
DOI: 10.1108/ijaim-03-2024-0115.
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