Innovative tools and techniques to ensure effective employee engagement

  • M.S. Rao
  • Industrial and Commercial Training, March 2017, Emerald
  • DOI: 10.1108/ict-06-2016-0037

What is it about?

The purpose of this paper is to offer innovative tools and techniques to ensure employee engagement.

Why is it important?

It concludes that employee engagement is a two-way street. It implores both employers and employees to take ownership of their roles and responsibilities to achieve organizational excellence and effectiveness.


Professor M. S. Rao
MSR Leadership Consultants India

It is the most frequently downloaded researched paper. The paper outlines the reasons for employee disengagement and enlightens the advantages of employee engagement for both employees and organizations. It unfolds several research findings on employee engagement and illustrates with the examples of global companies including Cummins, DHL Express, Southwest Airlines, Google, and Virgin.

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The following have contributed to this page: Professor M. S. Rao