It really does pay to give employees a pat on the back

  • The dos and don’ts of effective feedback
  • M.S. Rao
  • Human Resource Management International Digest, June 2014, Emerald
  • DOI: 10.1108/hrmid-07-2014-0088

The purpose of this paper is to present tips for leaders on receiving and giving feedback.

What is it about?

It has been emphasized that leaders need to view feedback as a developmental tool. Its importance in achieving leadership excellence also has been stressed. This paper argues that feedback helps employees to recognize their blind spots, correct themselves and perform better. It also serves as an employee retention tool. People crave feedback, especially positive feedback. But the feedback givers must know the art of giving feedback so that they are respected for it.

Why is it important?

This paper describes how to use feedback as a tool to develop future leaders.

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The following have contributed to this page: Professor M. S. Rao