Study of the critical success factors of emblematic hotels through the analysis of content of online opinions

M. Lilibeth Fuentes-Medina, Estefanía Hernández-Estárico, Sandra Morini-Marrero
  • European Journal of Management and Business Economics, March 2018, Emerald
  • DOI: 10.1108/ejmbe-11-2017-0052
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