What is it about?
The entire organization is focused on satisfying its clients’ needs, improving their experience, and making them loyal to the company. However, it did not pay enough attention to a threat that, with time, had become more pronounced: cyber-attacks and risk.
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Why is it important?
The case can be used as teaching material in upper-level undergraduate and graduate management courses: –undergraduate courses: information technology management, IT project analysis and management – MBA or graduate courses: information technology management, strategic management and security governance.
Perspectives
The case can be used as teaching material in upper-level undergraduate and graduate management courses: –undergraduate courses: information technology management, IT project analysis and management – MBA or graduate courses: information technology management, strategic management and security governance.
César Horna
ESAN University
Read the Original
This page is a summary of: Silver bank: vulnerability and risks during cyberattacks, Emerald Emerging Markets Case Studies, February 2022, Emerald,
DOI: 10.1108/eemcs-02-2021-0034.
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