Tit for tat: burnout as a mediator workplace incivility and instigated workplace incivility

  • Jennifer M.I. Loh, Natasha Loi
  • Asia-Pacific Journal of Business Administration, April 2018, Emerald
  • DOI: 10.1108/apjba-11-2017-0132

Instigated workplace incivility

What is it about?

This study highlights burnout as an important underlying mechanism responsible for target’s and perpetrator’s uncivil relationships towards each other.

Why is it important?

Management should be cognizant of possible burnout among employees who experienced workplace incivility and to take appropriate training as preventive measures.

Perspectives

Jennifer Loh
University of Canberra

I hope this article highlights the importance of burnout in the workplace incivility literature and for organisations/managers to consider preventative management strategies before it becomes a big issue.

Read Publication

http://dx.doi.org/10.1108/apjba-11-2017-0132

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