Ensuring benefits realisation from ERP II: the CSF phasing model

Andrew Lawrence Norton, Yvette May Coulson‐Thomas, Colin Joseph Coulson‐Thomas, Colin Ashurst
  • Journal of Enterprise Information Management, April 2013, Emerald
  • DOI: 10.1108/17410391311325207

What is it about?

The CSF Phasing model maximises the effectiveness of critical success factors during the implementation.

Why is it important?

Senior management can focus on issues which result in benefits realisation.

The following have contributed to this page: Dr Andrew Lawrence Norton