What is it about?
A representative selection of studies published since 1962 is reviewed. The review focuses on the theoretical strengths and limitations of the concept of knowledge work.
Photo by Thought Catalog on Unsplash
Why is it important?
The review indicates that definitions of knowledge work abound. Although knowledge work has attracted scholarly minds for several decades and the number of publications in this area has rapidly increased, it has proved hard to come by a clear and concise definition of this term. However, certain themes, such as a high level of education and skills and the use of information technology as an integral part of the informational labour process, have become increasingly common to both the empirical and the theoretical literature.
Read the Original
This page is a summary of: The concept of knowledge work revisited, Journal of Knowledge Management, June 2005, Emerald, DOI: 10.1108/13673270510602818.
You can read the full text:
Virtual collaboration in knowledge work: from vision to reality
Related article on the importance of face-to-face interaction in knowledge work
Informal organizational culture: the foundation of knowledge workers' performance
Related article on informal organizational culture and knowledge worker productivity
Information technology, human relations and knowledge work teams
Related article on human relations and knowledge work teams
The following have contributed to this page