Comparing provider‐customer constellations of visibility‐based service

  • Jan Holmström, Saara Brax, Timo Ala‐Risku
  • Journal of Service Management, October 2010, Emerald
  • DOI: 10.1108/09564231011079093

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http://dx.doi.org/10.1108/09564231011079093

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