TQM: terrific quality marvel or tragic quality malpractice?

  • Bjarne Bergquist, Maria Fredriksson, Magnus Svensson
  • The TQM Journal, August 2005, Emerald
  • DOI: 10.1108/09544780510603161

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http://dx.doi.org/10.1108/09544780510603161

The following have contributed to this page: Professor Bjarne Bergquist