Benchmarking and performance measurement in public sectors

Alexander Kouzmin, Elke Löffler, Helmut Klages, Nada Korac‐Kakabadse
  • International Journal of Public Sector Management, April 1999, Emerald
  • DOI: 10.1108/09513559910263462

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http://dx.doi.org/10.1108/09513559910263462

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