What is it about?

This publication looks at the effect of accessing telephone or online advice from the UK National Poisons Information Service (NPIS); and if this reduces the numbers of patients who will need to attend to a hospital emergency department.

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Why is it important?

It is important as it demonstrates that the UK NPIS helps reduce unnecessary attendances to emergency departments and therefore also has a cost saving benefit to the National Health Service (NHS).

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This page is a summary of: Reductions in emergency department visits after primary healthcare use of the UK National Poisons Information Service, Journal of Toxicology Clinical Toxicology, October 2017, Taylor & Francis,
DOI: 10.1080/15563650.2017.1390120.
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