Stakeholder relationships in higher education

What is it about?

The purpose of this study is to develop a stakeholder map to describe the most important stakeholders and the process of stakeholder relationships in higher education.According to the perspective of the balanced scorecard, the classification ofstakeholders integrates stakeholders into strategic management.

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Why is it important?

Stakeholder maps are essential in quality assurance, because higher education institutions must identify the most important stakeholders to collect feedback from the stakeholder relationships. The results of the study can be used in quality audits to describe how stakeholders are involved in a meaningful manner in the development of activities.