The Application of SERVQUAL to Business Schools in an Emerging Market: The Case of Tanzania

Esther-R. Mbise, Ronald S. J. Tuninga
  • Journal of Transnational Management, April 2013, Taylor & Francis
  • DOI: 10.1080/15475778.2013.782238

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http://dx.doi.org/10.1080/15475778.2013.782238