ANP-based knowledge management solutions framework for the long-term complaint knowledge transfer

Thomas Hellebrandt, Ina Heine, Robert H. Schmitt
  • Total Quality Management & Business Excellence, July 2018, Taylor & Francis
  • DOI: 10.1080/14783363.2018.1486554

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http://dx.doi.org/10.1080/14783363.2018.1486554

The following have contributed to this page: Professor Robert H Schmitt