The impact of ISO 9001 standard and the EFQM model: The view of the assessors

Iñaki Heras-Saizarbitoria, Martí Casadesús, Frederic Marimón
  • Total Quality Management & Business Excellence, February 2011, Taylor & Francis
  • DOI: 10.1080/14783363.2010.532330

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http://dx.doi.org/10.1080/14783363.2010.532330

The following have contributed to this page: Frederic Marimon