What is it about?

The current study investigates the effect of lecturer-student interaction-related variables (academic interaction, non-academic interaction, and interaction with a masked lecturer) on the student’s overall satisfaction. A questionnaire was distributed to 472 tourism students at one of the Egyptian universities. The findings indicated that the pivot to blended learning diminished the quality of interactions between students and lecturers, but overall, that effect was not observed to have a substantial negative effect on students’ overall satisfaction. The students accepted the need to be remote, so they adapted their expectations. Theoretical and practical implications are provided for tourism institutions and educators.

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Why is it important?

The findings indicated that the pivot to blended learning diminished the quality of interactions between students and lecturers, but overall, that effect was not observed to have a substantial negative effect on students’ overall satisfaction. The students accepted the need to be remote, so they adapted their expectations. Theoretical and practical implications are provided for tourism institutions and educators.

Perspectives

The current study contributes to the tourism education literature. New insights into the lecturer-student interaction in tourism higher education amidst the pandemic blended learning are provided. Currently, no previous studies have used a structural model to investigate the relationships between interacting with a masked lecturer and each of academic interaction, non-academic interaction, and students’ overall satisfaction in the pandemic blended learning. The research results and discussions might be beneficial for educators, and might provide a helpful contribution to related educational studies as a reference.

Prof Dalia Mohammad Soliman
Helwan University

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This page is a summary of: Do I Know My Lecturer? Lecturer-Student Interaction in Tourism Higher Education Blended Learning in COVID-19 Era: The Case of Egypt, Journal of Hospitality & Tourism Education, March 2023, Taylor & Francis,
DOI: 10.1080/10963758.2023.2191323.
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