What is it about?
Working out what is really at the root of a problem is only half the battle. Convincing those with the ability to do something about it requires a proper value for money argument.
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Why is it important?
Making a decision to invest time and/or money in changing an outcome depends on having the right information to make that investment and making a judgement as to the benefit that investment will give. Sometimes just dealing with a symptom is enough. In other situations we need to tackle the root cause.
Perspectives
Life is all about choices. If we have the experience, information and the resources to make life changing decisions we'd better know whether we're tackling the cause, or just a symptom, and make the informed decision that we are happy with that.
Steve Denniss
Read the Original
This page is a summary of: A case study: the benefits and challenges of root cause analysis presented through a real world example from the rail industry, Safety and Reliability, October 2018, Taylor & Francis,
DOI: 10.1080/09617353.2018.1471189.
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