What is it about?

This article looks at the role that information sharing plays in supporting new models of public service delivery. It sets out the barriers to information sharing, attempts to overcome them and considers some of the factors involved in shaping a new direction for information sharing, such as changing public expectations and the rapidly changing regulatory environment. Information sharing is often cited as being a barrier to the transformation of public services, for example child protection, domestic abuse and serious crime. This article explains what needs to be done to deal with these issues.

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Why is it important?

The imperative to change and reform public services continues to grow as new challenges emerge. The sharing of information and data is at the heart of understanding the needs of service users and for monitoring the impact of change.


This article not only demonstrates what needs to be done to transform public services, but that these issues are relevant across countries around the world.

Stephen Curtis
East Riding of Yorkshire Council

Read the Original

This page is a summary of: Improving public services by sharing the right information, Public Money & Management, May 2019, Taylor & Francis, DOI: 10.1080/09540962.2019.1611238.
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