HOA power relationship, problem-solving, and communication patterns during a major building renovation construction crisis

Michael J. Marshall, Shelly Marshall, Deborah Goonan
  • Housing and Society, October 2018, Taylor & Francis
  • DOI: 10.1080/08882746.2018.1529509

Power relationships between the board and members of a condo association during a crisis

What is it about?

Condominium and other housing associations can be a source of contention between members and the board who must conduct the business of the association. Members are often shocked when they are presented with massive assessments, seemingly out of the blue, and/or fines for doing things on their own unit or property. We conducted a study to see how the relationship between owner and directors evolves when members are faced with a large and unexpected assessment for necessary repairs.

Why is it important?

Law-suites and dissatisfaction in condominiums, town homes, and homeowner associations is growing at an alarming rate. Owners don't realize they are buying into a system of social control that they do not realize severely restricts them and attaches their assets. Studying what goes wrong in the organizations is imperative if communities are to address the problem.

Perspectives

Shelly Marshall (Author)
Day By Day Recovery Resources

This study addresses the unequal power relationship between the board and its community members. This unequal relationship is the natural consequence of untrained people put into positions of power over their neighbors and the unnatural fomenting caused by vendors who serve their own interests at the expense of the owner. We are able to suggest some actions that, if followed, may help slow down the discontent.

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http://dx.doi.org/10.1080/08882746.2018.1529509

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