What is it about?

It is popularly assumed that the main barrier that prevents household services from being outsourced to the small business sector is household disposable income. This paper evaluates critically whether this is the case.

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Why is it important?

Reporting survey results from 418 households in the UK city of Sheffield, the finding is that cost is the main barrier in just 38% of instances. Nearly two-thirds of household services are undertaken in other ways either out of choice or due to the poor availability, quality and reliability of provision by small businesses. How these barriers to outsourcing household services might be tackled is then addressed.


This paper explores what prevents household from buying-in services

Professor Colin C Williams
University of Sheffield

Read the Original

This page is a summary of: Barriers to outsourcing household services to small business, Service Industries Journal, November 2012, Taylor & Francis, DOI: 10.1080/02642069.2012.677826.
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