The behavioural sequence of the financial services industry in Taiwan: Service quality, relationship quality and behavioural loyalty

Chiung-Ju Liang, Wen-Hung Wang
  • Service Industries Journal, March 2006, Taylor & Francis
  • DOI: 10.1080/02642060500369131
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http://dx.doi.org/10.1080/02642060500369131

The following have contributed to this page: Professor Stephen W. Wang