What is it about?
A quality improvement process to improve aspects of resident satisfaction in several multi-purpose health services in rural NSW.
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Why is it important?
Not much has been written about multi-purpose services in rural Australia. One common issue that is raised about multi-purpose services is the quality of aged care being delivered within them. This article contributes to the evidence that aged care is important to multi-purpose services and the people working in are trying to address this issue.
Perspectives
This was a great experience for me as I was able to get first hand knowledge of several multi-purpose services and the great staff who work within them.
Dr Judith Karin Anderson
Charles Sturt University
Read the Original
This page is a summary of: Residents' satisfaction with multi-purpose services, Australian Health Review, January 2008, CSIRO Publishing,
DOI: 10.1071/ah080349.
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