What is it about?
This article is about organisational routines embedded within artefacts. It looks specifically how human routines change as a consequence of new routines embedded within software-based artefacts
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Why is it important?
The article challenges the assumption that routines are just about individuals interacting with each other in an interdependent fashion.
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This page is a summary of: Routines, artefacts and technological change: investigating the transformation of criminal justice in England and Wales, Journal of Information Technology, May 2014, Nature,
DOI: 10.1057/jit.2014.10.
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