Integrative research into the financial services industry in Taiwan: Relationship bonding tactics, relationship quality and behavioural loyalty

Chiung-Ju Liang, Wen-Hung Wang
  • Journal of Financial Services Marketing, September 2005, Nature Publishing Group
  • DOI: 10.1057/palgrave.fsm.4770174
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http://dx.doi.org/10.1057/palgrave.fsm.4770174

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