What is it about?
Negative feelings resulting from perceived broken promises from employers within UK police forces are a major cause of workplace stress. Existing research shows that these feelings of violation stem from inadequate staffing to meet work demands, as well as insufficient physical resources to successfully execute their role. As a result, employees perceive that their contributions at work are not fully reciprocated in the relationship they have with their employer.
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Why is it important?
In a study of police officers, researchers found that employees who perceive a violation of their psychological contract – the negative emotional reactions in response to perceived broken promises at work – are at greater risk of job-related stress, anxiety and depression. These feelings are particularly pertinent to police officers because of the high pressure of their roles and the effects of austerity cuts. It was found that fairness and self-efficacy – an employee’s belief that they are capable of doing their job – mediated the relationship between psychological contract violation and anxiety and stress.
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This page is a summary of: The relationships between psychological contract violation, occupational stress, and well-being in police officers., International Journal of Stress Management, May 2021, American Psychological Association (APA), DOI: 10.1037/str0000214.
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