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This study investigates the factors contributing to community participation in a World Heritage Site (WHS) using Motivation, Opportunity, and Ability (MOA) model. We examined the effects of these factors on three levels of community participation. The findings showed that motivation had the greatest positive effect on the low level of community participation. Opportunity had the greatest effect on the high level of community participation. Among the dimensions of ability, namely awareness and knowledge, the findings showed that more aware residents were more interested in low level of community participation, whereas residents with more knowledge were more interested in high level of community participation. This study contributes to the tourism development and WHS conservation and management literature by examining the effects of MOA factors on three levels of community participation. Moreover, this study has a number of practical implications for local authorities in terms of community participation.

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This page is a summary of: Community participation in World Heritage Site conservation and tourism development, Tourism Management, February 2017, Elsevier,
DOI: 10.1016/j.tourman.2016.10.016.
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