What is it about?

Patients may be unprepared for their medical visits. Patients who are prepared, who make a list of questions and concerns, and who prioritize their list may have better communication with their provider and better health outcomes. In a randomized controlled study comparing a pre-visit educational video plus a pamphlet to a pre-visit pamphlet alone, we found that the video + pamphlet improved patients' therapeutic alliance more than the pamphlet alone.

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Why is it important?

We found that a video-based pre-visit intervention may be effective at improving visit outcomes in video telehealth visits.

Perspectives

The video we developed was designed to help improve patient's communication behaviors. Encouraging active patient communication supports the patient role in the medical interaction. Video-based education may have several advantages over other methods of education. Video is a relatively inexpensive way to provide timely, pre-visit, patient education and video could be easier and less expensive to deliver than education requiring skilled staff. Video is more effective than pamphlets/handouts. The pharmaceutical industry in the USA extensively uses video based direct-to-consumer television advertising to influence patients' communication in medical encounters by encouraging patients to "ask their doctor" about treatments.

Dr Howard Gordon
University of Illinois at Chicago

Read the Original

This page is a summary of: A brief pre-visit educational video improved patient engagement after telehealth visits; results from a randomized controlled trial, PEC Innovation, December 2022, Elsevier,
DOI: 10.1016/j.pecinn.2022.100080.
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