Illegitimate returns as a trigger for customers’ ethical dissonance

Tali Seger-Guttmann, Iris Vilnai-Yavetz, Chen-Ya Wang, Luca Petruzzellis
  • Journal of Retailing and Consumer Services, November 2018, Elsevier
  • DOI: 10.1016/j.jretconser.2018.08.014

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http://dx.doi.org/10.1016/j.jretconser.2018.08.014

The following have contributed to this page: Dr. Tali Seger-Guttmann